Terms of Service

These terms apply to your use of this website and to the services we provide. By using this website or accepting a quote from us, you agree to these terms.

1. About these terms

"We", "us" and "our" mean Langelihle Web Solutions. "You" means the person or business using this website or our services. If a written quote or agreement for your project says something different from these terms, the quote or agreement applies to that project.

2. Our business details

3. Using this website

The information on this website is for general information about our services. We work hard to keep it accurate and up to date, but prices, packages and features may change. The price and inclusions in your written quote are the ones that apply to your project. You may not use this website for anything unlawful, or try to disrupt or gain unauthorised access to it.

4. Quotes and agreements

• All prices are in South African rand (ZAR).
• Each project starts with a written quote that sets out what is included, the price and how payment works.
• A project starts once you have accepted the quote in writing (WhatsApp or email is fine) and met any payment terms in it.
• Work that is not included in your quote or package will be quoted separately before we do it.

5. Our services

Our website packages and what each one includes are described on our Services page.

• Delivery: a typical website is delivered in about 2 weeks once we have received all of your content. Online stores with many products can take a little longer. This is an estimate, not a guarantee, and depends on receiving your content and feedback on time.
• Revisions: Website Only includes 3 rounds of revisions. Premium and E-Commerce include 5 rounds of revisions. Further changes can be quoted separately.
• Search engines: we build every website with search-friendly foundations, but no one can guarantee a particular ranking on Google or any other search engine.

6. Your responsibilities

• Provide the content for your website (such as text, photos and your logo) and give feedback in good time.
• Make sure you own, or have permission to use, everything you send us. You are responsible for any claim that your content infringes someone else's rights.
• Make sure the information on your website, including your prices and business details, is accurate and lawful.
• Keep any passwords and login details we give you safe.

7. Ownership of your website

Once the final payment for your project has been made, you own 100% of your website design, code and domain name. Third-party items used on your website, such as fonts, plugins or stock photos, remain subject to their own licences.

8. Website Care & Hosting

Website Care & Hosting is an optional monthly service of R200 per month, which can be added to any website package. It includes:

• reliable website hosting;
• regular website backups;
• minor website updates; and
• dedicated client support.

Larger changes, new pages or new features are not minor updates and will be quoted separately. Billing and cancellation details will be set out when you sign up for the service.

9. Third-party services

Your website may rely on services provided by other companies, such as domain registrars, hosting providers, payment gateways (for example PayFast, Yoco, PayJustNow or Paystack), WhatsApp and Google. These services are governed by their own terms and fees. We are not responsible for their availability, changes to their services or their pricing.

10. Content on this website

The design, text and graphics on this website belong to Langelihle Web Solutions or are used with permission. You may not copy or reuse them without our written permission. Photos from free stock libraries are used under their licences.

11. Liability

We provide our services with reasonable care and skill. To the extent allowed by law, we are not liable for indirect or consequential losses, such as lost profits or lost data, or for problems caused by third-party services or by content you supply. Nothing in these terms limits any rights you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002 that cannot lawfully be excluded.

12. Privacy

We handle your personal information in line with the Protection of Personal Information Act (POPIA). Please read our Privacy Policy to see how we collect, use and protect it.

13. Governing law

These terms are governed by the laws of the Republic of South Africa. If a dispute arises, we will first try to resolve it with you directly and in good faith.

14. Contact us

If you have any questions about these terms, contact us on WhatsApp, call 072 109 8656 or email info@langelihlewebsolutions.co.za.

Last updated: 1 November 2026